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Help and FAQ

Turnaround time

  • Teamwear Stock order timeline?

    Kits with no printing or numbers are shipped or ready for pick-up from our facility within days.
    Logo printing takes 2-3 weeks.

    * Special timelines for House League/Volume orders.

  • Custom / Sublimation turnaround time?

    Design - The Sportira team offers a digital mock-up within 24-72 hrs of an order being placed.
    Production - Once art is approved our production timelines are approximately 3-4 weeks.

    * Special timelines for volume orders.
    * Additional 2 weeks for Ice Hockey & Apparel

Orders

  • What can I customize?

    Sportira offers two lines of products that are customizable.

    Stock teamwear & apparel - You can embellish your uniforms and apparel with your choice of numbers, logos, and sponsors.

    Custom Sublimation Teamwear & apparel - This digital technology allows you to let your imagination run wild and not hold back. For one fixed amount you can embellish your team uniforms and apparel with numbers, player names, unlimited colored logos and sponsors as well as your own custom design.

  • Can I buy these items separately?

    Yes, all kit items (jerseys, shorts, socks) can be sold individually and mix and match sizing.

  • What is the Difference between Heat Transfer / Screen Printing / Embroidery and Sublimation?

    Heat Transfer
    Generally the most cost efficient and fastest method is a heat transfer (one color or multiple) that is applied on the garments with a heat press.
    * This method is not ideal for fabrics like nylon (bags, rain jackets…).

    Screen Printing also known as Silkscreen
    This is a method that uses individual screens per color and is a paint-based process.
    * This method is not ideal on polyester as it often causes color migrations

    Embroidery
    This is commonly used on headwear and thicker fabrics, it is the craft of decorating using a needle to apply thread or yarn.

    Sublimation
    This trending and creative technology allows for digital files to be printed and then transferred onto fabrics. Basically, the ink from the paper gets embedded into the fibers, think of a tattoo!

    Sublimation custom printing allows for garments to never lose it’s print, color or embellishments. It must also always have a base of polyester.

Shipping

  • Do you ship across Canada & USA?

    Yes we do!
    Based in Montreal, Canada we offer products across Canada and the United States.

    Our local clients can also stop in and pick-up their orders.

Pricing

  • Is there Volume Pricing?

    YES, please contact a Sportira representative for volume pricing at info@sportira.com.

  • How can I get pricing?

    It’s easy!
    Fill out our online request, let us know what you are looking for and one of our eager Sportira agents will be in touch with you to answer all your questions.

    You can also call us, DM us, drop in or email us of course!

Other

  • Do you provide Sponsorships?

    Sportira is all about relationships and we work closely with our teams, clubs and schools to offer the best support we can.

    We are more than just a uniform provider, we build partnerships and want to see our players reach their full potential.

  • Do you do Collaborations?

    We live for COLLABS!

    Whether you’re a store owner, coach, a player, youtuber, instagrammer we see potential in building relationships and most of all in cross-marketing

    Sportira’s biggest inspiration comes from our clients and the trend-setters out there.

    We are always open to hearing and supporting businesses and people that represent the same message we do. Respect. Diversity. Good Vibes.